San Francisco Community Association and HOA Services

At KeyOpp, improving your community association fits into our vision of how we fit into the San Francisco real estate industry. We’re a family owned and operated management company that’s been in this market for more than a decade, and our combined experience adds up to more than 30 years of knowledge and expertise.

We believe in personal, customized management plans designed to help you communicate better with your homeowners and increase the quality of life in your community.

Managing Your San Francisco HOA: Administrative Services

When it comes to keeping you organized and productive, we can assist your Homeowner’s Association (HOA) board with a number of tasks, including annual meetings, monthly management reports, and responding to and communicating with residents and homeowners throughout the community.

We’ll enforce the rules and regulations of your community in compliance with your bylaws. We’ll also document and maintain files and records for the association and the entire community.

Our experience will streamline the intake of initial Architectural Control Committee (ACC) applications and we’ll help the Board hire service providers, including attorneys, accounting professionals, vendors, and engineers. We’ll take care of insurance claims and any of the paperwork that can so easily get away from busy Board members.

Helping you build a better HOA in your San Francisco community.

San Francisco HOA Financial and Accounting Services

There are dozens of good reasons to hand your accounting and bookkeeping over to professionals. It helps with accountability and transparency, and it provides the necessary checks and balances to avoid fraud and implement oversight.

You can expect us to process and record accounts payable, report delinquent accounts with updates to the Board, follow up with delinquency notices, and initiate legal action for collections when necessary. It’s awkward for you to have to enforce penalties when your neighbors are involved. We’re here to do it for you.

Count on us to manage your community’s bank accounts and provide estimates for maintenance, landscaping, pest control, and other costs. We’ll review and process monthly accounts receivables when dues and assessments come in.

You can expect detailed record-keeping on all accounts payable and accounts receivable line items, and you’ll stay more organized with our monthly financial statements.

We do more than manage the day-to-day financial activities of your HOA. We’ll also provide guidance for long-term funding for the Community and Board.

Why Choose KeyOpp When You Need San Francisco HOA Management?

We provide much more than administrative and financial support. We’re your most reliable partner, here to take care of large projects and small problems. Some of the other benefits to working with us include site management and innovative technology.

We inspect and maintain common areas
We monitor vendor contracts and tasks
We respond to emergencies and facilitate solutions

You’ll have access to an online portal for owners and a smartphone app that includes an emergency line that’s answered 24 hours a day and seven days a week.

Services and Pricing

	A La Carte Services	Standard Association Management	Premier Association Management
Monthly Management Fee	(Not Applicable)	6% Monthly Management Fee	8% Monthly Management Fee
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Full Legal Compliance
Convenient Rent Payments
Reporting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting & Reporting
Property Evaluations
Owner and Resident Portals
Tenant Maintenance System
Satisfaction Guarantee
Leasing Guarantee
Tenant Damage Guarantee
Eviction Guarantee
Elite Marketing Technology
Advanced Investment Insights & Analysis
Capital Improvement Evaluation	Upon Request	Upon Request	Upon Request

A La Carte Services

Monthly Management Fee:
(Not Applicable)

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including multiple online channels as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use advanced showing technology to quickly pre-qualify and dynamically confirm showing appointments to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have an extensive and thorough application process, which includes, but not limited to, income verification, background checks, credit checks, eviction screenings and landlord verifications.

Full Legal Compliance

Our leasing professionals and property managers are all licensed or certified. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. Upon Request

Standard Association Management

Monthly Management Fee:
6% Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including multiple online channels as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use advanced showing technology to quickly pre-qualify and dynamically confirm showing appointments to gather as many applicants as possible.

Tenant Screening

Full Legal Compliance

Convenient Rent Payments

Multiple options, including electronic and online, for tenants to pay rent conveniently and on time.

Reporting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors to ensure prompt repairs and we are on-call 24/7 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively and efficiently as possible.

Eviction Process Handling

We use experienced and specialized landlord attorneys that we have on retainer to not only provide legal guidance and advice, but also to be avaialble to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property.

Property Accounting and Reporting

We have experienced finance professionals who oversee all accounting and reporting functions. We use a cloud-based management software — industry leading, comprehensive, integrated accounting and security compliant to ensure business continuity and disaster recovery.

Property Evaluations

Detailed, annual, on-sight evaluations of your property to review and report on property condition and to also ensure proper adherence to legal, regulatory and compliance requirements.

Owner and Resident Portals

We give you real-time access to your properties via your Owner Portal. Prospective residents can apply online with the click of a button, existing residents can pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. Upon Request

Premier Association Management

Monthly Management Fee:
8% Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including multiple online channels as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use advanced showing technology to quickly pre-qualify and dynamically confirm showing appointments to gather as many applicants as possible.

Tenant Screening

Full Legal Compliance

Convenient Rent Payments

Multiple options, including electronic and online, for tenants to pay rent conveniently and on time.

Reporting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors to ensure prompt repairs and we are on-call 24/7 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively and efficiently as possible.

Eviction Process Handling

Property Accounting and Reporting

Property Evaluations

Detailed, annual, on-sight evaluations of your property to review and report on property condition and to also ensure proper adherence to legal, regulatory and compliance requirements.

Owner and Resident Portals

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Leasing Guarantee

If a tenant we place into your rental property leaves before the end of the initial lease term, we will not charge you a Leasing Commission to find a replacement tenant. (excluding moves for military orders)

Tenant Damage Guarantee

While we are managing the property, if a tenant we placed causes damage to your property, in excess of the Security Deposit, we will make the repairs, up to $5,000, at no cost to the owner.

Eviction Guarantee

While we are managing the property, if a tenant we placed has to be evicted, we will handle the cost of eviction, up to $2,500.

Elite Marketing Technology

We leverage advanced 3D technology to create 360 degree virtual tours to drive down vacancy rates to close to 0% and secure a potential tenants even before the current tenant moves out.

Advanced Investment Insights & Analysis

Our extensive Investment knowledge and experience is on your side. We help you understand the key profit centers of Real Estate Investing and enusre your Investment is performing at a high level and you have a good exit strategy to maximize your ROI and minimize your tax liabilities.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. Upon Request

The house is exactly as shown in the pictures. The location is amazing, we walked to golden gate park almost everyday. The beds were very comfortable and the bedrooms were very clean. The kitchen has everything you need to cook a meal. The parkway looks small but it does fit a large SUV without blocking the sidewalk. We would definitely stay here again!

-Marisol

Working with KeyOpp Property Management

We are a local, family-owned and operated property management company that values customer service as much as we value the business we bring in. Our success is measured by your success, so when you decide to ask for our help with the management of your investment property, we become your partners.

Trust symbol for equal housing opportunity

Areas We Serve In San Francisco

San Francisco districts 1 through 12
Daly City
Pacifica
San Bruno
South San Francisco
Brisbane

...and more!

What People Are Saying About Us

KeyOpp is conscientious and knowledgeable on all property management issues. With so many logistics to address managing a property, Lawrence and his team are able to take the worry and concern out of the owner's equation to handle all the administration and logistics that support our needs and the tenants needs in a professional and thorough way. We're kept in the loop and aware of all major issues that may arise and they minimize the notification of minor issues based on agreements specified during account setup. I would recommend them in a heartbeat.
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Ray O.
1/02/2021
I Hired Key Opp to manage my
Two Unit Building in Noe Valley.
My experience with Lawrence
Leung was always courteous and professional .
He returns phone calls and text messages promptly which is very reassuring.
I felt Lawrence was always looking out for my best interest.
He recognized that because I have no garage, that at 73yrs old I could no longer get these cans up and down a flight of stairs and back into the yard.
He suggested that I should contact the City and apply for a permit allowing me to store my garbage cans on the sidewalk
If your looking for a Great Property Management Company I Highly Recommend
Key Opp.
J Signer
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Joanna S.
6/24/2020
I have been a tenant of Key Opp for almost 7 years now and hands down he is the best landlord I have ever had. On the rare occasion there is an issue, the team is extremely responsive. From the minute I reach out, Lawrence and his team are all over it. If necessary they work around your schedule and help make the process easy from start to finish. I consider myself very lucky to be a tenant of theirs. Everyone I've ever met or spoke with at Key Opp is respectful and they get things done--which is about all you can really ask for.
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Jordan C.
7/02/2020
As a new tenant, I can highly recommend KeyOpp Property management company. We had great experiences with both Lawrence and Kelly. They have a very thorough process and take Covid-19 into consideration.
The video they took of the property was really great for us to get an idea prior to seeing it in person. Lawrence took Covid-19 very seriously when we saw the property, following a strict safety protocol. Their application process is very robust as well. Most of all, we felt that Lawrence was really great throughout, listening and addressing all of our questions and concerns. He seems to really care about the tenants and getting the right fit for both the landlord and the tenants.
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Cheryl C.
7/06/2020
The KeyOpp property team is easy and pleasant to work with. Very professional and knowledgeable. Definitely going to introduce to friends and family for property management.
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Lillian L.
7/08/2020
Everything has been great. Move it went smoothly, always answer quick and always nice and happy to help resolve issues.
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Natalia F.
7/13/2020
Kelly was extremely helpful, friendly, and reachable. She quickly reaponded to all of our texts and emails. Kelly worked with us to help make the rental application and move in process very smooth and easy. She also continues to check in with us to ensure that we are doing well. I am very pleased with our experience. We are blessed to have found Kelly. Also, their response to any issue i have had within my home has been so fast! The people thatvthey have working for them are very kind and professionally adept. Their mainyenance team does incredible and qucik work. So happy with this team.
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Dave N.
10/17/2020
I reached out to KeyOpp to learn if they could help manage our HOA. I had the pleasure of speaking with Lawrence, who did the right thing: asked why we wanted to change? He wanted to make sure his firm would fill the gabs we evidently felt was missing in our existing relationship. Very impressed with that approach!

After a good long talk he said that his firm would not be the best fit for our association due to some unique challenges we have in our setup. However he promised to get back to me with ideas of who might be a better fit.

Less than a week after our talk, Lawrence called back and made a warm introduction to another company who might better serve us. I am totally impressed and would warmly recommend KeyOpp and Lawrence to any HOA. Here you TRULY will get a property manager that cares!
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Anders N.
10/22/2020
Kelly was very attentive and responsive through the application process, she went above and beyond to help us along. Once we moved in, there where a few minor issues that where brought to KeyOpps attention and they immediately took care of it. As a new tenant I highly recommend keyOpp property management they have been very professional and pro active.
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Feel W.
11/27/2020
I started using KeyOpp, via a referral, to help manage a property in SF. Lawrence, Nathan, and the team was great. They were professional, responsive, diligent, and generally was always around to provide good insights on the process and real estate market. Although we ended up selling that particular place, I will definitely look to use them again in the future if the opportunity arises.
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Zhou Z.
5/14/2022

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with KeyOpp Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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