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KeyOpp Property Management Testimonials

“It was a great experience working with KeyOpp Property Management! Their staff were extremely cooperative and professional. We definitely look forward to working with them in the near future!”

- JS Concrete Co.

“We have worked with Lawrence and his team on the management of a San Francisco residence for several months and have been very impressed. We used another company before, but when a challenging issue arose, that company thought the issue was too difficult and left us to deal with it on our own. When searching for a new property manager, we were looking for diligence, experience and an ability to get things done. KeyOpp is all of those things and more. They are responsive to communications; the first day I contacted this company, I received a response within 20 minutes and at 5:30 in the morning! Anyone considering hiring them will likely be very pleased with the level of attention to detail and competency that I have seen. incredible customer service and a dedicated team, highly recommended!”

- Thomas Marquoit

“Lawrence and his team been management my property for six years now, They do very good job always keep me and my husband David up dated on things I would recommend highly”

- Lily Costello

“There is only one thing better than owning your own house— and that’s NOT owning it! I say this because repairs and maintenance can be costly, tedious, time-consuming and aggravating. All we (my husband and I ) have to do is call Key Opp Management team and someone responds usually immediately ( at least in a timely manner based on the complaint/request for support). Someone comes to assess the problem — be it plumbing, electric, the need for a new appliance, or something as simple as the need to change the fire alarm, what ever it is. Key Opp makes a plan and initiates action. NOT me playing telephone tag ex. with a plumber I may not even know. Key Opp has the connections at their finger tips. We are always pleased with the promptness, respectfulness of our privacy and the speed at which major and minor jobs are tackled. Key Opp has made our lives easier”

- Julie Madsen

“I live in a building managed by Lawrence and KeyOpp and felt the need to share this because of how incredible this team is! First, the communication from Lawrence and his team is unbelievable. They are extremely timely with getting back to us and have dealt with multiple issues, even during SIP. Second, they are professional and kind. They’ve made sure we’ve felt comfortable with everything, during SIP, and the team and everyone they’ve contracted for us have been very kind and respectful. Our disposal broke, and the same day we reached out they worked with us to find a good time that day for a plumber to come and made sure we felt comfortable if everyone was masked and 6ft apart. Finally, they are a management company that honestly feels like they care about you. Truly could not recommend KeyOpp more.”

- Lowell Abbott

“KeyOpp Property Management helped guide my roommates and I through the SF rental process. Lawrence was quick in scheduling a tour of the unit we were interested in, and was friendly and answered any and all questions we had. Additionally, I was impressed with how quickly our applications were processed and how communicative he was the entire time. He and his team were also really flexible and went above and beyond in making sure our move-in process went smoothly. I felt like the entire experience was very personal, which I appreciated. Overall, I’d definitely recommend working with them as they definitely eliminated a lot of the stress associated with the SF housing market!”

- CJ Sample

“We’ve been very happy with KeyOpp Property Management and Lawrence Leung. Communications are always timely, professional, courteous, and immediate. We can always rely on Lawrence/KeyOpp to advise knowledgeably and quickly, and completely manage any issues that arise with our unit–from repairs to tenant questions about rent to any proposed new city ordinances. Lawrence/KeyOpp gives us the peace of mind we need, especially during these challenging times. We would highly recommend any owner needing a management company to secure KeyOpp’s services.”
- Sarah P

“My parents moved overseas, my husband and I needed to find a reliable property manager to give them a steady retirement income with peace of mind.

I turned to yelp and narrowed my search down to 3 property managers in San Francisco. I reached out to all three, Lawrence with Keyopp was the first to respond. We chose Keyopp because we really liked Lawrence as a person and were impressed with his depth of knowledge.

Lawrence found the perfect tenant for my parents’ property and exceeded our income expectation. We vacated the house on 6/15 and they already have a tenant lined up to move in on 6/26. They anticipated every question and concern a landlord would have and addressed them through a data driven computer system. They make the rental management process seamless for both landlord and tenants.

For anyone considering a property manager, Keyopp is the best choice because everyone wins. We are very happy knowing my parents’ retirement income is in good hands.”

- Shirley Lee

“I would like to communicate my gratitude and praise for the continued dedication and commitment regarding KeyOpp and their amazing team.

Natalie Flauta has been without a doubt, an absolute hero! She is diligent, exceptional with her daily follow-ups, and passion she clearly demonstrates for the work she does. She follows through consistently with clients who need her assistance. She was able to carefully manage many bids and paperwork on my behalf, allowing me to lead my life, while she handled the intricacies of many vendors and final decisions, providing me with expert guidance, while working weekends and late evenings. I cannot say enough good things about Natalie Flauta!

I hope that she is aware of how impactful she has been in my life and those she helps. I know that KeyOpp has the most dedicated and committed team who work tirelessly around the clock to enable their clients meet their needs along with their tenants who they truly care for. They bring a human touch and class with all of their interactions and approach to life. A big shout out to Nathan Malee , remarkable in every way, along with Lawrence Huang, who is a giant in his field and an exceptional person. I am also including Eduin and Kristina who are both as committed and wonderful making it all work seamlessly! This “dream team” are all extraordinary professionals and hard-working team players

For anyone looking for a property management company go no further. This one is well known and famous for their incredible work and expertise.

This is a wonderful company, and I am indebted forever for all they have done and continually do for their clients. Thank you again Nathalie, Nathan, Lawrence, Eduin and Kristina for your exemplary, consistent and exceptional dedication. Keep doing what you do. You make this a better world for us all!”

- Valerie Graham

“An abrupt change in circumstances prompted my mother to move to Sacramento in May 2018. This necessitated vacating her home of 55 years and prepare it for rent. After interviewing four agencies and closely interacting with a couple of them, I chose to work with Lawrence Leung of Sequoia Real Estate and co-owner of KeyOpp Property Management. I realized the importance of selecting a qualified agent to market and promptly rent the home. As they say: “Time is of the essence.” Furthermore, it is important for me to work with someone who is ethical, responsible and dependable. Based on these considerations, I chose to work with Lawrence.

Melanie Leung, a top agent who works closely with Lawrence, initially met us at the home to provide an assessment and suggestions to improve it’s appearance, and thus obtain maximum rent return. Her suggestions were practical and not capricious. We were very satisfied with her initial recommended rental price.

The following weeks, the house was cleared of furniture and home improvements were completed. Finally, it was ready for rent! We then met with Lawrence and Melanie at their office. In reviewing the contract, they were thorough and patiently clarified technical details. Lawrence was amenable to work with us to make minor changes in the contract that met our needs. I felt no pressure nor did I sense any conflict of interest.

Upon final inspection, Lawrence decided to our delight, to list the house for a higher amount than the original estimate.

Promptly, it was listed on various marketing sites. The write-up was superb and detailed, adorned with an abundance of profession quality photographs. Within hours, there were interested callers. Perspective tenants were shown the property promptly and their applications went through rigorous screening. I was appraised of the tenant qualifications and valued Lawrence’s guidance. Within a month new tenants moved in, and once again, the home was occupied.

KeyOPP, with Lawrence overseeing the property management, has provided detailed accounting. Thus far, we are very happy with the tenants, and no issues have arrived. BOY, this was as seamless as it gets, with no debacles, and one that I could only have imagined. I give credit to the professionalism of my agent(s). Besides, Lawrence is truly a very nice guy!”

- Stanley Chew

“Hello everyone: I feel very compelled to write this for all of you out there, seeking to find the “right fit” concerning a property management company. I began my search (without any prior experience or references in this field) by jumping on Yelp and comparing the property management listings for San Francisco (and Bay area). It felt daunting initially! I am therefore sharing this incredible experience I have had working with Lawrence.

I was immediately drawn by his many positive yelp reviews. Clients’ feedback were so convincing and honest. I could feel that all of these people had truly benefited from Lawrence’s expertise and yields. So when it comes to “choosing the right fit what was written about KeyOpp sold me. There were several buzz words that were mentioned by different clients: “thorough, professional, happy tenants” felt like an investment I could trust in! So look no further! There are other property managers, but none have his class nor his intuitive ability to find the right match, as he does.

I have known Lawrence since November 2019 and every single interaction we had was graceful, kind and he really does go above and beyond in helping clients understand his process of working. He is top notch with how he handles it all, and is so well versed and skilled in his field. His approach he took showed me that he cares about being thorough, is careful and informed behind all decisions he makes on my behalf (and that of his many clients!). His goal is to make the client happy; and the tenants. His vetting process is incredibly thorough and being that he is a classy man, his choices are always refined and carefully hand-picked. I felt comfortable working with him from the very beginning.

He is a great listener, (key to being successful), incredibly patient and sensitive behind delivering exactly what the client has in mind. He does not take any short-cuts and knows everything one needs to know about properties, maintaining them, and how best to run them. Essentially, once Lawrence takes the helm, you will not have to worry about a thing. He truly is a miracle worker.

Lastly – when seeking such a service, the three components to me that are key are: transparency, being detail-oriented and having in-depth knowledge in that particular field. Lawrence is consistent, quick to return calls/emails and for those who feel lost, I am hopeful that this will bring you all the joy and relief that it brought me. He also helps with the repairs of any property if need be, prior to renting and has all of the right contacts to enable this to happen swiftly.

Thank you Lawrence for all you are and for the top notch services you provide.”

- K Reece

“After managing our own properties for many years, my wife and I decided to seek a professional property management company to handle this daunting task. We simply wanted more time to enjoy our family, friends and other pursuits. We are new clients of KeyOpp and absolutely thrilled with the manner that they conduct business! Before choosing KeyOpp, we researched several other property management companies and found that KeyOpp was the most highly rated by both tenants and owners. Their website focuses on the many responsibilities of excellent property management—frequent communications, maintenance resources, adherence to safety, legal and ethical standards, a true team perspective to secure qualified tenants and meet their needs. Ever since we met Lawrence we have been thankful that everything on their website is TRUE! They signed us up as clients in short-order and Kelly screened and secured great tenants at market rates in a couple of weeks! Communication is welcomed, frequent, timely and clear. Thank you to Lawrence & Team!”
- James S.

“My family has been happy with KeyOpp’s wide variety of services geared at both Owner happiness, and Tenant happiness. As a previous renter, I wish my old rental units had the technology and options available to be through KeyOpp – from easy service fixes, to online portals! But our true review is from an Owner’s perspective – KeyOpp has multiple teams of professionals to simplify the complications of being a landlord in a city like San Francisco and the wider Bay Area. They take a balanced and fair approach to juggling the motivations of an owner, and the needs and wants of a tenant. Kudo’s to Letty, Cherrylane, Anna, Nathan and especially Lawrence for all their help and attention to our complicated account. Their experience shows with how professional and accountable they are with communications to us, and our tenants. Thank you!”
- Carolyne Lai

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Areas We Serve In San Francisco

  • San Francisco districts 1 through 12
  • Daly City
  • Pacifica
  • San Bruno
  • South San Francisco
  • Brisbane

...and more!

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What People Are Saying About Us

Want to Learn More?

  If you’d like to learn more about our properties and what it’s like to work with KeyOpp Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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Our Location

3557 Geary Boulevard Floor 2
San Francisco, CA 94118