Will This is a high-end, very spacious, two-story home in an upscale, extremely safe neighborhood. It is ideally situated between the...read moreThis is a high-end, very spacious, two-story home in an upscale, extremely safe neighborhood. It is ideally situated between the Presido and Golden Gate Park, so there is quick & easy access to lots of activities. The house is gorgeous and extremely well appointed and well maintained. Everything inside is modern and nicely furnished. We had a great stay!read less
Will
2/02/2022
My family rented this house (really the 3rd and 4th floors of a Duplex) for a month over the winter...read moreMy family rented this house (really the 3rd and 4th floors of a Duplex) for a month over the winter holidays to provide a place for all of us to live while my daughter recovered from some major surgery. This was possibly our first Christmas away from home, and we were worried that it wouldn't feel right, but our hosts decorated the house with a beautiful tree and various other nice touches that made us feel festive and welcome. We were also a bit worried about being in a 3rd floor walkup, especially after surgery, but it turned out not to be much of an issue, and looking around SF, this is the way most of the houses are built.
The location of the house was fantastic. There are plenty of small stores or restaurants nearby, and it is very easy to drive to most places in SF, especially Marin. It is not especially convenient to the most touristy places in SF, but I preferred being near the parks to being near other tourists, and it is very easy to walk right into the Presidio. Sitting on the couch in the living room, all you see are tall trees and often a nice sunset. You would never know that you are essentially a hundred feet from a 6 lane major road. The noise level was low. You could hear the cars, especially if there were sirens, but it was never obtrusive.
The house itself was very nice and comfortable, with a high end kitchen, three full bathrooms, and 4 bedrooms with 6 beds that could accommodate 8 people comfortably and more if you include the couches in the living room. We planned on hosting several waves of relatives joining us, and our hosts were very flexible in that regard. Sadly, Covid got in the way of everyone's plans, but I have no doubt that the house could comfortably handle a larger group. The house has 4 TVs, all with Rokus and access to premium streaming services.
Others have commented that they didn't always feel safe on the street. We never had a problem. Every now and then there would be a homeless tent on the street or someone would be sleeping on the steps of the Internet Archive and someone always appeared to go through the recyclables collecting aluminum, but it was never an issue. I talked with several of the neighbors from time to time, and everyone seemed very nice.
Everything wasn't perfect, and we had to deal with a few problems that any homeowner might encounter, like a few ants and a broken ice maker. The biggest problem we had, by far, was the miserable weather. For 10 days around Christmas, it rained almost every day. Fortunately, the house was big enough and nice enough that we had no problem being stuck inside. Highly recommended.
One caveat, though: These houses are all built on top of each other. We would hear strange noises from time to time, presumably coming from one of the neighbors emptying their garbage or running their washing machine. No one was using the lower levels of this house for most of the time we were there, but when someone was there, you could hear them. Well, you could hear what sounded like a small child running back and forth. It wasn't really a problem for us, but coming from a house in the suburbs, I wanted to point out that you do need to be prepared for the noises of city life.read less
Doug
1/17/2022
A couple of weeks before our previous tenants terminated the lease with us, I reached out to Lawrence to see...read moreA couple of weeks before our previous tenants terminated the lease with us, I reached out to Lawrence to see if he would be able to help lease and manage our property for new tenants. Even before we started the process, he offered to provide us advice on the move-out process and correcting our property insurance coverage. He had showed obvious attention to details and professionalism throughout this process. Although we had decided to temporarily pause on renting out our property after a couple of weeks and rescinded our service request, he remained his professionalism and offered to help with real-estate needs in the future. I would highly recommend trying out his services based on my brief experience with them.read less
Kelvin L.
10/24/2020
My wife and I have renting an apartment for 7 years now. Since March 31, 2020 the owners has hired...read moreMy wife and I have renting an apartment for 7 years now. Since March 31, 2020 the owners has hired KeyOpp Property management company to help managing the property. For the past three months we have experienced extraordinary professional services provided by KeyOpp. What really impressed us is the responsive time by immediate attention to any requests including maintenance, billings, cleaning and etc. Within 24 hours of contact all the requests were addressed and completed. Interaction with Lawrence were great any time I have contacted him. Him and his team are very informative, knowledgeable and multitasking. I will definitely recommend KeyOpp to provide services by managing any of rental properties. And if you are going to rent a place through KeyOpp you will be happy and satisfied !read less
sf100roads
6/10/2020
We have worked with Lawrence and his team on the management of a San Francisco residence for several months and...read moreWe have worked with Lawrence and his team on the management of a San Francisco residence for several months and have been very impressed. We used another company before, but when a challenging issue arose, that company thought the issue was too difficult and left us to deal with it on our own. When searching for a new property manager, we were looking for diligence, experience and an ability to get things done. KeyOpp is all of those things and more. They are responsive to communications; the first day I contacted this company, I received a response within 20 minutes and at 5:30 in the morning! Anyone considering hiring them will likely be very pleased with the level of attention to detail and competency that I have seen. incredible customer service and a dedicated team, highly recommended!read less
phonepen
12/09/2019
We used KeyOpp Property Management (run by Lawrence) to secure a wonderful rental property in San Francisco. Kelly at KeyOpp...read moreWe used KeyOpp Property Management (run by Lawrence) to secure a wonderful rental property in San Francisco. Kelly at KeyOpp helped us through the whole thing, even allowing us to set up the rental while we were abroad and before we had moved to San Francisco. The house was in great shape and delivered as promised and we are very happy with everything. Our experience thus far is that KeyOpp is a very professional management company and we are happy to be renting through them.read less
Joe H.
6/06/2019
Lawrence went above and beyond in helping us get our house rented. He coordinated the removal of furniture and other...read moreLawrence went above and beyond in helping us get our house rented. He coordinated the removal of furniture and other items, touching up paint and fixing other minor issues, and setting of appointments for prospective renters. It was a smooth process from our side. We highly recommend using his services. Thanks so much Lawrence. We appreciate it!read less
Chris L.
4/13/2019
Lawrence provided a great experience in helping us locate our current home. When we viewed the location Lawrence was thorough...read moreLawrence provided a great experience in helping us locate our current home. When we viewed the location Lawrence was thorough in his information about the house and surrounding areas, this was helpful in our decision.
When repairs and maintenance are necessary a quick resolution is delivered with reliable vendors who complete good quality work.
I would recommend people work with Lawrence and the KeyOpp Management team for any housing needsread less
benfogel03
2/24/2019
My wife and I feel fortunate to have come across a newly renovated rental property managed by Lawrence. He's been...read moreMy wife and I feel fortunate to have come across a newly renovated rental property managed by Lawrence. He's been very professional throughout the entire process, from viewing the home, answering questions about the application process, addressing concerns before the move-in date, and managing/fixing minor issues that have come up since we've moved in. He's always very responsive and does what it takes to exceed our expectations. I highly recommend Lawrence if you are in the market for a rental property in the SF area.read less
aric r.
2/04/2019
An abrupt change in circumstances prompted my mother to move to Sacramento in May 2018. This necessitated vacating her...read moreAn abrupt change in circumstances prompted my mother to move to Sacramento in May 2018. This necessitated vacating her home of 55 years and prepare it for rent. After interviewing four agencies and closely interacting with a couple of them, I chose to work with Lawrence Leung of Sequoia Real Estate and co-owner of KeyOpp Property Management. I realized the importance of selecting a qualified agent to market and promptly rent the home. As they say: "Time is of the essence." Furthermore, it is important for me to work with someone who is ethical, responsible and dependable. Based on these considerations, I chose to work with Lawrence.
Melanie Leung, a top agent who works closely with Lawrence, initially met us at the home to provide an assessment and suggestions to improve it's appearance, and thus obtain maximum rent return. Her suggestions were practical and not capricious. We were very satisfied with her initial recommended rental price.
The following weeks, the house was cleared of furniture and home improvements were completed. Finally, it was ready for rent! We then met with Lawrence and Melanie at their office. In reviewing the contract, they were thorough and patiently clarified technical details. Lawrence was amenable to work with us to make minor changes in the contract that met our needs. I felt no pressure nor did I sense any conflict of interest.
Upon final inspection, Lawrence decided to our delight, to list the house for a higher amount than the original estimate.
Promptly, it was listed on various marketing sites. The write-up was superb and detailed, adorned with an abundance of profession quality photographs. Within hours, there were interested callers. Perspective tenants were shown the property promptly and their applications went through rigorous screening. I was appraised of the tenant qualifications and valued Lawrence's guidance. Within a month new tenants moved in, and once again, the home was occupied.
KeyOPP, with Lawrence overseeing the property management, has provided detailed accounting. Thus far, we are very happy with the tenants, and no issues have arrived. BOY, this was as seamless
as it gets, with no debacles, and one that I could only have imagined. I give credit to the professionalism of my agent(s). Besides, Lawrence is truly a very nice guy!read less
tazman134
12/07/2018
Want to Learn More?
If you’d like to learn more about our properties and what it’s like to work with KeyOpp Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.
Our Location
3557 Geary Boulevard Floor 2 San Francisco, CA 94118
Tony Ngo has been a proud San Francisco resident for the past 28 years and graduated from San Francisco State University with a double major in finance services and corporate finance. He proceeded to work in the banking industry, where his introduction to mortgages sparked his aspiration to work in the real estate world.
Since 2011, Tony has been active in helping sellers, buyers, and investors reach their real estate goals. Being fluent in both Vietnamese and English has assisted in better serving his clients and those of his peers. In addition to buying and selling, Tony specializes in helping homeowners avoid foreclosure by navigating them through the short sale process or applying them to other HAFA programs.
In his free time, Tony enjoys playing Volleyball, Basketball, and Golf.
Annie has a background working for companies such as Genentech and Google. During the rising housing market, she saw how drastic the city has changed compared to what she remembered as a kid growing up in San Francisco. She took a step back from tech and decided to take the leap into real estate. As a San Francisco native, Annie understands the needs of the people! By combining her ability to communicate with others and her knowledge about the Bay Area shaped by decades of personal living experience, Annie is able to provide her clients with the house of their dreams. In fact, this is one of the main reasons Annie made the choice to join the real estate industry. After being able to experience the joy of buying her own first home, Annie knew that she wanted to commit to helping other individuals and families be able to enjoy that same freedom and happiness that comes with owning their own property.
Annie enjoys giving back to the community she was born and raised in, volunteering with the SPCA and serving at her local congregation. A proud alum of the University of California, Davis, Annie loves to embrace the thriving diversity of the Bay region and celebrates it through participating in different dance studios from Salsa and Hip-Hop to Tahitian and Heels Choreography. Her extroverted personality is an asset to not just building connections with clients but in her relationships with friends and family, whom she credits as being a source of inspiration. Her family’s selflessness and humbleness drives her to develop the same characteristics in her personal and professional relationships.
Philipp is a graduate from a leading merchant maritime academy in the Philippines with an Associates in Marine Transportation. As a certified Lean Six Sigma Green Belt, Philipp’s excellent problem-solving and organizational skills make him a great asset to KeyOpp’s Operations Team.
Philipp has worked within the BPO (Business Process Outsourcing) industry for over 10 years resolving customers’ issues and providing product recommendations and services. He has extensive experience as a Quality Assurance Specialist and Subject Matter Expert within telecommunications, both frontline and behind-the-scenes.
He has been recognized as a top performer and was the recipient of the 2016 Brilliance Award. Phillip has also been recognized for his generous volunteer work, and when there’s downtime, he loves playing video games, tending to his vegetable garden, and practicing his photography skills.
With over 30 years of real estate experience, Lawrence brings a family-focused approach to Real Estate. Starting early on by assisting his father with hands-on repairs and maintenance with various properties and later assisting with the backend operational processes, Lawrence along with his wife Melanie Leung have a developed multiple businesses focusing on all aspect of Real Estate including, but not limited to, Property Management, Investment Strategies as well as Buyer and Seller Representation. By working in multiple aspects of the real estate process, he brings a multi-faceted perspective to the buying and investment process. As a duo team with a strong knowledge of property investment, Lawrence is able to provide all the necessities an investor needs to make the smart choices.
In his spare time, Lawrence loves spending time with his kids. They enjoy camping, playing sports, and skiing in Lake Tahoe as a family.
If you’re looking for a trusted advisor with a strong investment background, you can’t do better than Lawrence Leung.
Having grown up with parents working in real estate, I found my passion for this industry at an early age. I chose to follow in their footsteps after seeing how many clients they were able to help fulfill the American Dream of Home Ownership. After 7 years of working extensively in the San Francisco Bay Area, I have developed a keen understanding of the local market and always take the time to figure out what clients really need from me as a professional real estate broker. I take pride in serving my clients with the utmost level of care and professionalism. It is my job to ensure a smooth, worry-free, and satisfying experience for everyone involved.
As a mother of three children, I fully understand the aspects of finding the perfect home for your family. There are so many factors to consider which makes the home search quite arduous. Where do you start and what is most important to you? Is it the neighborhood or schools or safety? This is where I can offer my insight and guide clients in the right direction. Helping buyers find a home where they can raise a family and build memories for a lifetime is most rewarding to me.
I also understand a seller’s sentimental value when letting go of a place where they raised their kids and nurtured a home for thirty years. Helping sellers find comfort during the sale process is my specialty. With extra care and attention, I have been able to appease my clients and manage their properties delicately. These valuable experiences have allowed me to assist my clients during all stages of their lives – whether it’s their first home purchase, purchasing an investment property, or downsizing to a smaller home.
If you would like to know more about how I can fulfill your real estate needs, please contact me at your convenience.
A graduate of Bachelor of Science in Information Technology from a reputable University in the Philippines Jesu started his career in a BPO company catering to different property management companies that honed him to become a versatile Real Estate Specialist. He was part of a maintenance team and expanded his expertise as a residential relationship manager. Jesu is both knowledgeable and efficient with an uncanny ability to multi-task and consistently deliver great results.
Anna graduated from San Francisco State University, with a BA in Communications. After graduation, Anna assisted in expanding one of the world’s leading manufacturers of high performance headphones and audio accessories. During these six years, this opportunity taught her great experience in cost analysis and bid negotiations, sales coordination, project management and the importance of reaching deadlines.
In 2011, she started her own photo booth business called The Booth SF, which she still operates in her spare time. Later on, she began a position as an Account Manager for a janitorial service company, and was promoted to help build a new company which provided janitorial services for offices throughout the Bay Area. Outside of her full-time career, in 2009 Anna started managing her family’s rental properties, and continues to do so today. These past professional experiences helped her cultivate much of her relationship building skills as she coordinated access and work orders between property management companies and tenants. From these experiences and relationships, she was recruited to help grow another property management company in San Francisco, where she was able to work in a position that explores her passion for the industry.
All of Anna’s experiences revolve around excellent customer service. Her past and current interests also continue to add to her expertise in communications. Anna understands the needs of property managers, residents, and vendors, and continues to deliver top tier service to all. Managing various properties in different markets for over a decade has exposed Anna to a wide range of different issues she’s had to address. All of this showcases her flexibility in navigating different situations and accommodating various customer needs. From her extensive professional experience, she is also skilled in projects that require multitasking, prioritization, and utmost organization. On top of her proficiency in English, Anna speaks fluent Cantonese, which opens the door for communication possibilities.
When not working, Anna enjoys spending time with her husband and her dog, Big Fudge, trying new experiences and traveling. She dedicates her spare time to her family, her nieces and her friends.
Dave is originally from southern California and has lived in San Francisco for over 20 years. He has been in the real estate industry for over five years and has worked with people on finding the best products on the market for them for far longer. He is a husband and a very involved father to two high school students; he also served as a girl scout leader for his daughter’s troop. He is often heard saying family is everything. He believes this is why real estate is important and best for him because choosing the right house for your family is one of the most important things in starting one. Dave is a natural leader and a great listener and will be sure to find you and your family the next best living space for you.
We appreciate your interest in our available homes for lease offered by KeyOpp Property Management. In order to qualify for one of our rental properties, you must submit a rental application. The rental application must be completed by each person age 18 years and older who will occupy the property. Applicants are required to complete the application in its entirety and submit all specified documents.
Leases are granted on a first-approved application basis. KeyOpp Property Management will process your application and notify you if you qualify to lease the desired property. Allow two business days for the rental application to be processed. If any additional information is needed a representative will contact you.
Working for several years in hospitality and sales, Nathan has always strived for achieving the highest satisfaction for his clients. He is known to go above and beyond in order to ensure that his clients receive a positively unforgettable experience. Especially when his responsibility pertains to a monumental event in a person’s life – such as moving into a new home. In terms of the industry, he fell in love with working in a profession that revolves around helping others or guiding people through a significant time in their lives.
As a Leasing Specialist, Nathan always aims to provide the best possible service with dedication to detail, problem-solving, and active listening. As a renter, he has experienced the arduous labor of the rental search and the general moving process. This has inspired him to pivot that experience for searchers and create an easier and more enjoyable process. His extroverted personality and genuine care create an amazing experience for tenants while effectively ascertaining the best possible fit for his clients. Branching off his determined nature, Nathan is skilled at listening to what people need and working diligently to best match his clients with what they are looking for.
In his free time, Nathan loves to explore new places in nature and observe the beauty that the world has to offer. As a creative person, he has an artistic eye and is passionate about photography and videography. He will jump on the chance to practice his craftsmanship any chance that he gets. Personally, he focuses on consistency and positivity in his daily life, with the routines of early morning meditation, exercising, managing a healthy diet, and carrying an open heart to constant learning and making genuine connections.
Sheena Mae Lugangis is a graduate of Hotel and Restaurant Management. She has a background working with hotel development and specializes in providing an excellent customer experience. After 3 years of working in the hospitality industry, she started a career in BPO (Business Process Outsourcing) as a customer service representative, catering to different lines of business which furthered her knowledge on how to properly handle customer disputes and grievances. Sheena strongly believes the customer’s experience is critical to the sustained growth of any business.
Within a span of one year as a representative, she was quickly promoted to team lead where she managed administrative tasks such as management reporting, creating efficient informative presentations, and delegating calls, all while motivating her team and so much more.
By utilizing the skills she has gained throughout her career, Sheena is now an Operations Specialist here at KeyOpp and a valuable player on our team. Sheena prides herself on excellent communication skills and the ability to effectively prioritize and multi-task. Outside of work, Sheena is a mother of two wonderful kids, loves exploring the outdoors, and is a big fan of music with accompanying singing talent to boast.
Jay Laude was recognized as an ambitious and business savvy individual at a very young age. While still attending high school, Jay was employed at a multitude of customer service and hospitality jobs, and even managed to start a small business from his home while simultaneously balancing his academic responsibilities. After graduation, employment within the restaurant industry is where he learned how to navigate a stressful work environment while further developing and fine-tuning his customer service skills. Once employed with a BPO (Business Process Outsourcing) company, Jay has worked within the fields of e-commerce, debt collection, and now property management.
His energy level and communication skills are valued assets that contribute to the success of KeyOpp. Jay is one of our Operations Specialists and continues to exercise and grow his customer service skill set through direct interaction with our Residents and Property Owners.
While Jay is not working, he has a passion for animals, and volunteers his time to the rescue of abused dogs in his city, and breeds tropical fish during his spare time. He also loves exploring the Philippines on his motorcycle with his fiance. One of Jay’s dreams is to own a piece of land to create a nature park with fish ponds and a small restaurant where families can enjoy good conversation, good scenery and good food.
Jared has been working as a property manager for more than a decade. He is experienced in finding solutions to resolve maintenance-related issues and building personal relationships with the residents. By taking every request seriously, he can provide responsive communication and work with the residents to find the most satisfactory solutions. He understands how important it’s for the resident to feel safe and comfortable in their home, and he does his best to ensure the experiences of working with KeyOpp Investment are both effortless and pleasant.
During any stressful situation or faced with difficult issues. Jared can remain calm and poised, so he resolves the matter in a methodical and efficient way. He is interested in building a community with the residents so they can feel right at home. He believes in starting a conversation with a smile and ending a conversation with a smile.
Christina graduated from San Francisco State University with a degree in Business Management with a concentration in Marketing. She also has an extensive background in graphic design which even further enhanced her extreme attention to detail.
Christina found her passion for real estate at a young age while tagging along with her father’s escapades for investment properties and witnessing the excitement- and relief- of finding exactly what you were looking for. Finding the perfect rental in San Francisco is familiar territory to Christina, who was well acquainted with the strenuous process when carrying out her studies in the area, and now wishes to alleviate that stress for her clients. Finding the most suitable place in every aspect for her clients brings her a world of joy. She believes your home is your sanctuary and will strive to find her clients nothing less than that of a perfect one, just as if she were doing it all over again for herself.
In her free time, Christina loves to explore her creative side; whether it be her paintings, drawings, or digital art. She finds the beauty in the little things and believes that there is a new adventure to endeavor every day- even if it’s to be had on her way to the gym; another one of her favorite things to do.
Angelika Artiaga is a CFMP (Certified Financial Marketing Professional) and is a graduate of one of the top universities in the Philippines. With a Bachelor of Science in Business Management, Angelika is a great addition to KeyOpp’s Operations Team.
Early experience operating her family’s small businesses helped sharpen skills in product management, quick decision making, strengthening business relations, and providing excellent customer service. Utilizing her core skills, she joined the BPO industry working in customer service and was soon promoted to train other employees and rose to Level 2 Technical Support. In her role as an Executive Assistant, she gained experience in Hotel and Restaurant Management and Event Planning. Her amalgamated skills make her a great addition to KeyOpp and we are happy to have her as a Property Specialist.
When Angelika is not working, she loves to spend her time cooking for her family and fishing the tropical beaches of the Philippines.
Karla graduated top of her class with a Bachelor of Science in Psychology and her extracurricular activities, such as being president of the Student Nurses’ Association and Psychology Society and volleyball team captain, reflect her motivation and abilities to be a stellar team player.
Karla has experience working in corporate customer service and has a great track record of leaving customers happy. She was awarded Best Chat and Email Support in 2021, and is skilled in problem-solving, building customer service protocols and processes, and conflict diffusion. She is an effective communicator and isn’t afraid to get things done. We’re excited and thankful to have Karla on Team KeyOpp as a Property Specialist.
Nathalie began her professional career in software and data management. Working with imperative government statistics, Nathalie developed a strong attention to detail and exceptional multitasking capabilities. As a technical support specialist in the IT industry, Nathalie began to deepen her desire to help people and provide excellent customer service. Driven by a mission to be user-centric and customer-focused, she approaches all customer interactions with sincerity and an eagerness for improvement. She’s your go-to person when you’re stuck, need help, or just need someone to listen.
Nathalie naturally developed an interest in property management as she was introduced to her family’s business and assisted with management at a young age. She comes from a proud lineage of agriculture farmers and has personal experience assisting with property redemption following foreclosures. Nathalie values preserving family legacies and is passionate about property ownership and management, as well as housing rights. We are proud and excited to have Nathalie on our Operations team.
Erika May Roslin has a BA in Accounting and has professional experience working in finance and administration. She has a robust appreciation for accuracy and precision which makes her well equipped for bookkeeping within the real estate and property management industries. Erika has also developed excellent customer service skills and highly values customer satisfaction. She strives to make customers and clients feel happy with their products and services and seeks feedback to further improve operations.
Erika is working towards becoming a Certified Public Accountant (CPA) and Certified Management Accountant (CMA) and deeply enjoys her academic journey within finance. When Erika is not working or studying for her Master’s degree, she is passionate about reading and writing, improving her cooking skills through YouTube videos, and enjoys being outdoors in nature. We’re happy to have Erika on our team.
Daniella has always been passionate about the Real Estate industry. As a child, she would tour investment properties and new construction developments with her father who is a licensed construction company owner in the Philippines. With a Bachelor’s Degree in Legal Management, Daniella is a proactive individual with strong problem-solving and communication skills with the ability to learn new concepts fast.
As a Marketing Specialist, her first priority is to make clients happy because she feels that each person and each property has a story to tell. She will listen to clients’ wants and needs to achieve the best outcome in every opportunity. Through her warm and friendly approach, our clients can count on her any time of day when they have a question or a concern.
Outside of KeyOpp, Daniella is currently pursuing her Master’s Degree in Law at a prestigious University in the Philippines. In her free time, she enjoys traveling and spending time with her husband and two children. She enjoys spending time on the beach listening to the soothing sounds of nature and her kids having fun in the water.
Cherrylane has developed excellent customer service and conflict diffusion skills during her 20 years in the gaming and casino industry. Patience, honesty, and professionalism are at the heart of her commitments and honors her work with integrity and confidentiality. As Cherrylane pivots into the BPO (Business Process Outsourcing) industry, her advanced customer service experience is extremely useful in ensuring customer satisfaction and support. She has worked and interacted with people from diverse cultures and from all walks of life, making her personable and empathetic. We’re thrilled to have her as part of our operations team.
Outside of work, Cherrylane is happily married with three kids and loves her family dearly. She loves spending time with her family creating lifelong memories.
Philipp is a graduate from a leading merchant maritime academy in the Philippines with an Associates in Marine Transportation. As a certified Lean Six Sigma Green Belt, Philipp’s excellent problem-solving and organizational skills make him a great asset to KeyOpp’s Operations Team.
Philipp has worked within the BPO (Business Process Outsourcing) industry for over 10 years resolving customers’ issues and providing product recommendations and services. He has extensive experience as a Quality Assurance Specialist and Subject Matter Expert within telecommunications, both frontline and behind-the-scenes.
He has been recognized as a top performer and was the recipient of the 2016 Brilliance Award. Phillip has also been recognized for his generous volunteer work, and when there’s downtime, he loves playing video games, tending to his vegetable garden, and practicing his photography skills.
Emily is originally from Los Angeles, California, and graduated from Chapman University with a degree in Business Communication. Her first experience in a leadership role was as a department manager at Nordstrom. It was here she developed her skills in people management as well as client retention. She was awarded with a “Customer Service All-Star” award by the CEO for her creative problem-solving skills and stellar success in giving customers the utmost best service. Following this chapter, she moved her expertise into a Project Management role at an Architectural Engineering company in Southern California. It was here she found her passion for home design and ultimately real estate. With Emily’s combined people skills and passion for the business of real estate and property management, she is thrilled to help grow all facets of KeyOpp.
In her free time, Emily loves to travel, cook up a meal in the kitchen, and attend a variety of dance classes. She traveled and trained as a classical ballerina when she was young and was offered a full-time position at the Joffrey Ballet in Chicago, Illinois following high school, which she ultimately turned down to attend college. Emily loves meeting new people and creating lasting connections. Outside of work she is currently working towards her Real Estate License and hopes to work with the Northern California community soon!